Sunday, September 14, 2008

The New SiteMeter Sucks!

This won't mean anything to those of you who don't have a blog or a website, but if you do, you probably know how user friendly SiteMeter was before the "migration" over the weekend...

After logging into the new website, (which took an eternity) I was shocked to find out that the "new and improved" website ain't so great. It's more like a big steaming pile of shit if you ask me.

Instead of moving forward, the company has obviously decided to take a huge leap back. When will people realize that "if it aint broke, don't fix it?!" I'm sure they will get the hint when people like myself begin dropping the service very soon.

So here's to SiteMeter! May your new migration...migrate you into the ground...because you have taken what once was a simple-user friendly-fast service and turned it into a complicated-confusing-slow-limited-piece of crap! Good riddance...

Thoughts?

UPDATE(S):
- Glad to see I'm not the only one who hates it.

- 4:30PM EST -- SiteMeter has realized they crapped the bed...
Good Afternoon,

We have received and heard your feedback concerning the latest changes to the website. We will implementing a rollback to the website immediately. We will also be responding to each of your support requests as soon as possible. If you have any questions please let us know.

Sincerely,

SiteMeter Support Team
- 5:27PM EST -- The website is down for a rollback...Thank God!

- 6:42PM EST -- SiteMeter issues mea culpa:
Our Apologies -
September 14, 2008

Dear Valued SiteMeter Customers,

As you’re no doubt aware by now, we’ve chosen to roll back our website to the previous “classic” version.

Based on some performance issues we were experiencing along with feedback from the community it appears we have pushed our new site live prematurely.

Our intention is and has always been to offer you, our customer’s better tools and more accurate data. Obviously we fell short of this. The first thing we need to do, moving forward, is to roll out new product releases in parallel to our current platform. This will give everyone a chance to try out, evaluate, and comment on our new concepts.

We would also like to take this opportunity to ask those of you who had issues or concerns with the new site to participate in future beta testing. We had originally asked for Beta Tester in two of our newsletters sent earlier this year so we’re eager to build our beta group even larger. If you’re interested in participating please send us an email using our support ticketing system with BETA TESTER in the subject line of your email.

In the near term we’ll be evaluating the performance issues and feedback from our community. If you have additional input that would help us build you a better product we’d like to hear from you.

We apologize for the botched rollout and will do our best to make sure the next time we do this it has your full support and blessing.

Sincerely,

The SiteMeter Team
- 8:07PM EST -- The old SiteMeter.com is back!!!

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